Battery Safety and Sales

Our bikes and batteries are for rental only.

Dance eBikes and their batteries are not for sale. They are exclusively available through our subscription service. If you encounter a Dance bike or battery being offered for sale, it is stolen property.

Reporting Stolen Bikes or Batteries: Possessing stolen goods is a serious offence and could lead to arrest by the police. To help us recover stolen items and avoid legal issues, please contact Dance immediately at service@dance.co

You can use this email to:

• Organize the return of any found stolen goods.

• Report stolen or suspicious items.

Lithium-Ion Battery Safety: Lithium-ion batteries are safe when handled properly, but they can present hazards if damaged. Be aware of the following:

• Fire Hazards and Toxic Gases: Damaged or burning lithium-ion batteries can release toxic gases and pose a fire risk.

If your battery stops working, something is wrong. You often can’t see damage from the outside.
→ Please stop using it immediately
→ Place it outside in your bike, not indoors
→ Book a repair in the app

If you notice damage to the battery casing, unusual swelling, or the battery becoming excessively hot: Move the battery outdoors to a safe, open area, away from buildings and flammable materials.

If the battery is smoking or on fire, call your local fire department immediately for assistance.

Prevention Tips: Do not drop batteries or subject them to strong impacts. Handle batteries with care to avoid damage to the casing or internal components.