How Dance works
First steps
How does Dance work?
Dance is an electric mobility subscription service. As a member, you receive your own electric bike or moped, and access to our dedicated maintenanc...
How does the delivery work?
Dance delivers bikes and mopeds to selected Dance delivery locations in the city, free of charge. During your signup process, you can choose your pref...
How much does Dance cost?
Our flexible memberships include your own electric ride as well as our signature Concierge service. We offer an annual subscription for a minimum dura...
What makes Dance different?
Dance makes your commute greener, more convenient, and more fun with the perfect combination of your own electric bike or moped, a flexible subscripti...
Is there a friend referral program?
Yes, you can find your personal referral link and QR code under “Referrals” in your Dance app. If you send it to your friends and someone signs up for...
Do I need to assemble anything?
All Dance vehicles are delivered fully assembled and ready to ride. You will be provided an Allen key to adjust the height of your e-bike's saddle. I...
Can I test the vehicle before subscribing?
We do not offer test rides at the moment. However, you can sign up for a Dance membership and try out your new ebike or emoped directly upon delivery....
How do I charge my Dance vehicle?
Our ebikes and mopeds have a removable battery and charger. You can easily plug the charger into any standard power outlet, so you can conveniently ch...
Can I share my Dance vehicle with others?
Sure! You may share your ebike or emoped with others for non-commercial purposes , but please note that the Dance app can only be accessed through yo...
Can I use my Dance bike or moped for commercial purposes like courier or delivery services?
According to our terms and conditions, commercial use of the Dance bike or moped is not permitted. This means that we do not allow the use of our v...
Is it possible to buy a Dance ebike or moped?
It is unfortunately not possible to buy our ebikes, we only offer a subscription model that includes services. Please inform us at concierge@dance.c...
Dance+ Service
Dance+: our premium offer for a seamless experience With Dance+, you enjoy exclusive benefits designed to make your daily rides even smoother: Premium...
Where can I find the Terms and Conditions of my Dance membership?
You can always find our T&Cs and the fee lists on our website or directly there: dance.co/terms
Do the ebikes come with a lock?
Yes! All our ebikes come with a strong Kryptonite chain lock with a four-digit combination code. The lock is included in your membership price and wil...
Service area
What is the service area of Dance?
Dance is currently available in Berlin, Hamburg, Munich and Paris. In each city, we offer our services (such as delivery, repairs, replacement, and pi...
I live outside the service area. Can I still get a Dance subscription?
Yes, you can get a subscription if you live outside the service area. Please note that the vehicle cannot leave the country where the subscription wa...
When will Dance come to my city?
We’re really happy that so many people are interested in Dance! As soon as we launch with new vehicles and new cities, we’ll of course inform everyone...