Theft and Protection
Is my Dance vehicle protected, and what is the deductible?
When joining Dance, you can choose between two types of protection: Standard or Extra. Standard protection is included with every Dance subscription....
What happens if my ebike or moped gets stolen?
If your vehicle has been stolen, please r eport it within 24hrs as stolen via the Dance app . Go to "Service" then "Report a bike / moped theft" and ...
Can I use my own lock?
Dance ebikes and mopeds come with their own lock, which you always have to use to safely secure your ride. You are welcome to use an additional lock...
How should I lock my ebike?
The #1 reason Dance bikes get stolen is because they aren’t locked properly . If your bike gets stolen when it isn’t securely locked, you could pay a...
Should I take the vehicle's battery with me?
Yes, we recommend that you always take your vehicle's battery with you whenever possible, especially overnight . This will make it less attractive ...